Clear Aid Quality Assurance
Clear aid have an aim to deliver the highest quality First Aid and and Medical training available. We do this through having what we consider to be the best instructors in the business.
How do we validate this claim and what is your assurance that this is what you are getting?
The content of our courses is written by our top instructors according to the leading UK and international advisory bodies. These are:
- International Liaison Committee On Resuscitation
- Royal College of Surgeons of Edinburgh Faculty of Pre-Hospital Care
- Joint Royal Colleges Ambulance Liaison Committee
- National Institute for Health and Clinical Excellence
- Health and Safety executive
- St john’s national guidance
To deliver the First Aid at Work course, a trainer must have the same qualification as what they are teaching or higher, plus a recognised teaching qualification. This can be an NVQ level 3 in education and teaching, PTTLS or a ‘Train The Trainer’ course; usually around 5 days long. All of our instructors are from a medical background in some way. Our two main trainers are qualified as ‘advanced trauma practitioners’. They have used many of the skills they teach in real life.
When we use other trainers:
We only work with trainers who have credible skills and experience:
- Trainers are either currently practicing in their areas of delivery or have vast and recent hands-on experience. Our trainers do not teach by reading from a PowerPoint only. We make sure they do lots of practical and prepare you for the real world.
- Trainers are qualified to a minimum level that is above what we allow them to teach.
Our instructors are trained to make the course understandable, fun, interesting and worthwhile for everyone involved. They will make sure that before you leave the room, that you are extremely confident, competent and know how to go about maintaining your new found skills.
Proven Educational Process
We have our own unique training methods which we believe are the best way to learn the syllabus we have to teach. These aren’t to be different, but they are different because they are proven to work via our feedback.
It would be easy to subscribe to an Awarding Organisation and employ inexperienced trainers to deliver generic first aid courses quickly and cheaply. Yet you the customer do not receive the best course available before receiving an accredited certificate.
This is not what we do. We accredited our own courses as we believe we are the best company to do this.
Some of our more basic courses are assessed by continual observation; errors are corrected as the course progresses and opportunities are created to ensure candidates understand concepts.
Some longer and more advanced courses require more rigorous assessment criteria to ensure credibility and validity of the qualification.
We appreciate that assessment can be daunting and, often, unrealistic. As such we use a range of techniques including; continual observation, skills stations, scenario driven exercises and written tests, to ensure that candidates are afforded the best possible opportunities to demonstrate their abilities in realistic situations, whilst maintaining integrity. If you fail we fail so that won’t be happening. We will carry on training you for free until you meet our required standard.
We subscribe to the Skills For Health educational standard ‘Assessment Principles For First Aid Qualifications’
We love feedback as it is usually good or at least constructive for us. We have a section on our website which we ask all candidates to take some time to fill in if they wish to. We want to improve as much as you do, so any comment left is a good one in our opinion.
All of our Policies are publicly available so you can see – and question – how we should be operating.
We hold £5,000,000 public indemnity and medical malpractice insurance. Despite best efforts, accidents can happen and things can go wrong. We have stringent safety processes in place but in the unlikely event of an incident, rest assured we are protected, which means you are protected.
We are working hard to build a reputation for quality and credibility on a client by client basis. Have a look at our feedback section to see what other candidates thought of us.
External Accreditation is the most obvious form of Quality Assurance, but is also the least reliable; at best it provides an objective mechanism for the assurance and benchmarking of quality and standards, but can be at worst, simply an annual membership fee with a logo at the bottom of a certificate.
Since the 2013 changes to the First Aid at Work accreditation process, we are allowed with the official procedures in place, to accredit our First Aid at Work, Emergency First Aid at Work and bespoke First Aid entirely independently. Not because it is easier – in many ways it is harder – but because it makes us 100% accountable, and allows us the flexibility to tailor courses to clients needs, and move with current changes in best practice, before the traditional awarding organisations.
The exception to this is the First Person on Scene – Intermediate accredited by Edexcel. In a market place saturated with exotic ‘medic’ courses, from a startling range of Training Providers, it is important that at higher levels of training there is some level of standardisation for employers and customers to recognise.
Our CPD courses are certificated by ourselves. We thought long and hard about certificating our own courses; this approach of ‘in-house’ training can be a way for some training providers to write their own achievements and claim “guaranteed 100% success rate’’. No quality assurance. No accountability.
Below we will explain how we differentiate ourselves from such providers but first, why we have chosen this route for our CPD courses.
Having the freedom to certificate our own courses:
- We have the autonomy to respond to customers’ needs and design our own courses including not just their content but also their structure and contextual setting.
- We are able to move with developments in First Aid and pre-hospital medical care faster than the larger awarding bodies.
Your certificates will be issued as a thermographically A4 paper certificate, which features an embossed seal of authenticity.
All certificates clearly state:
- The title of the course
- Duration of the course in hours
- Your name
- The date you completed the course
- Period of validity
- Training venue
- Name of the trainer